VCHRGD-Helpdesk

VCHRGD SUPPORT

NEED SOME HELP? OUR UK-BASED TEAM IS HERE TO ANSWER ALL YOUR QUESTIONS. WE ALSO PROVIDE FREE ADVICE FOR CONSUMERS OR FIRST-TIME BUYERS.

VCHRGD SUPPORT

NEED SOME HELP? OUR UK-BASED TEAM IS HERE TO ANSWER ALL YOUR QUESTIONS. WE ALSO PROVIDE FREE ADVICE FOR CONSUMERS OR FIRST-TIME BUYERS.

SIMPLICITY SUSTAINABILITY SUPPORT

CALL 01494 370526 OR EMAIL SALES@VCHRGD.COM

WE'RE HERE TO HELP

Unit 1a, Eghams Court, Boston Drive, Bourne End, SL8 5YS

Main Contact: 01494 370523
General Enquiries: 01494 370526
Sales Enquiries: 01494 370525
Technical Enquiries: 01494 370524
 

UK BASED SUPPORT

QUESTIONS OR SUGGESTIONS?

We're always happy to help. We're always happy to help. We're always happy to help. We're always happy to help. We're always happy to help. We're always happy to help. We're always happy to help. We're always happy to help. 

COMPATIBLE WITH ANY OF YOUR FAVOURITE BRANDS

COMPATIBLE WITH ANY OF YOUR FAVOURITE BRANDS

FAQ

Do I need a home charger?

It is highly recommended that EV drivers have a home charger, this is mainly due to cost savings per charge and convenience. Of course, it’s not a one size fits all solution and it’s important to consider there are lots of factors to consider, like cost & access to public charge points.

If you don’t want to have a fully installed 7kW home charging solution, then you can always buy a 3.6kW portable charger, that plugs into your mains socket.

Will this work with my vehicle?

The VCHRGD seven comes in 2 options, Tethered or Untethered. The tethered version with the cable and connector built-in, will only work with electric vehicles that charge with a Type 2 connector, this is the most common European standard connector. The Untethered version, comes with a Type 2 socket, this is a universal solution, as there will always be a cable that connectors your car to a Type 2 socket, whether it’s Type 1 or Type 2. If you’re in doubt about the connector type your vehicle uses, you can always check with the car manufacturer.

How long will it take to charge my car?

A 7kW home charger offers a maximum of 7KW of charge per hour, on average this is 25 miles of range per hour (depending on conditions). To calculate how long it will take to charge your car, you take the total battery capacity of the vehicle and divide it by the charger power. For example, if my car has a 60kWH battery, and my home charger is 7kW, then 60kWH/7kW= 8.5 hours to fully charge.

When is the best time to charge?

The best time for you to charge is when you most need it! But this won’t always be the cheapest time, if you’re not in a hurry then it’s best to program your on and off-peak electricity tariff into the vchrgd app, and set your charge times. This way the vchrgd seven will boost your charge when electricity is cheapest. If you generate power for your home via a solar panel, then you can use renewable energy to power your car when it’s available, at no cost to you.

How easy is it to charge my car on the go?

every day in the UK there are more and more public charge points coming online, on motorways, gyms, hotels, restaurants, car dealerships and everywhere in between. For more info. On public charge points near you, check out https://www.zap-map.com/live/

Is there any government relief for EV chargers in the home?

Yes there is! The EV Chargepoing Grant is a grant that provides funding of up to 75% towards the cost of installing electric vehicle smart chargepoints at domestic properties across the UK.

It replaced the Electric Vehicle Homecharge Scheme (EVHS) on 1 April 2022. The EV chargepoint grant for flat owner-occupiers and people living in rented properties is for anyone who: Owns and lives in a flat Rents any residential property The grant covers up to 75% of the cost to buy and install a chargepoint socket, up to £350 per grant. Your installer will claim the grant on your behalf.

The Office for Zero Emission Vehicles (OZEV) provides this grant. For more information on the EV Chargepoint Grant check out https://www.gov.uk/government/collections/government-grants-for-low-emission-vehicles#ev-chargepoint-grant.

How long will it take to install my charger?

This all depends on the complexity of your installation, it can take anywhere from an hour to 3 hours. To get the best idea of installation time, fill out our site survey to get a quote, and then speak with your chosen installer to get the best idea of how long your installation will take.

What power chargers do VCHRGD offer?

We currently offer a 7kW tethered and untethered charger, perfect for SME's and destination charging.
We will be launching out 11 -22kW charging range in early 2023, so if you have a project you'd like to discuss then please give us a call.

What's the best EV chargepoint for my business?

The best chargers for your business are those that offer the best combination of cost, convenience and charging speed. Wheras most homes are limited to a 7kW charger due to single phase power supplies, many businesses have 3 phase power.

This enables you to charge at faster speeds of 11kW, 22kW or oven more.
Utilising the governe=ment grant scheme to offset the cost of infrastructure is also a key factor.

So by selecting chargepoints that are registered with the OZEV Workplace Charge Scheme is important.
To find out what the best fit charging solutions are for your business, give us a call and our friendly and helpful sales team will guide you through selection.

Is there any government relief for EV chargers in the workplace?

Yes there is! The Workplace Charging Scheme (WCS) is a voucher-based scheme that provides eligible applicants with support towards the upfront costs of the purchase and installation of electric vehicle (EV) charge points. The WCS is open to businesses, charities and public sector organisations that meet the applicant and site eligibility criteria.

The grant covers up to 75% of the total costs of the purchase and installation of EV charge points (inclusive of VAT), capped at a maximum of:

£350 per socket
40 sockets across all sites per applicant – for instance, if you would like to install them in 40 sites, you will have 1 socket available per site.
For more information on the Workplace Charge Scheme grant check out: https://www.gov.uk/guidance/workplace-charging-scheme-guidance-for-applicants
It is available in England, Wales, Scotland and Northern Ireland, but not in the Channel Islands or Isle of Man.

The scheme is run by the Office for Zero Emission Vehicles (OZEV) and administered by the Driver and Vehicle Licensing Agency (DVLA).

VCHRGD Technologies

 

Unit 1a, Eghams Court

Boston Drive, Bourne End

SL8 5YS

 

BUILT FOR THE UK MARKET

©2023 VCHRGD TECHNOLOGIES

VCHRGD Technologies

 

Unit 1a, Eghams Court

Boston Drive, Bourne End

SL8 5YS

 

BUILT FOR THE UK MARKET

©2023 VCHRGD TECHNOLOGIES